PROGRAM MANAGEMENT

What is Program Management? 

A multiple-project program usually requires an expanded scope of Construction Management services, which is commonly referred to as Program Management.  Program Management is a professional service that can be applied to all delivery systems where the PM acts as the owner’s principal agent in the management of a construction project or program, where the PM is responsible to the owner for managing the planning, design, construction and post construction phases, or portions thereof.  The PM represents the interest of the owner in its dealings with other construction professionals, and with other private and public entities.

What are the benefits of Program Management? 

Traditionally it is the responsibility of Design and Construction Team to makes sure they had complete Drawing and Specification coordination where no holes could be found by the subcontractors bidding the work.  Poor Construction Document coordination equals expensive change orders and delays to the schedule. The Construction Managers of American commissioned a report  of approximately 1,500 Building Owners across America asking them what the worst aspect of the industry was….80% of the responses were incomplete drawings.

The Program Management approach is a service provided by a team experienced in architectural and engineering design, construction procurement, construction and project management which acts exclusively on behalf of the Owner.  The Program Manager is an extension of the Owner and is usually cast in the role of Owners Representative.  The primary goal of the Program Manager is overall control concerning all aspects of the construction program from pre-design planning to occupancy.  A major goal is to save money and time for the owner while helping the owner achieve its expectations in terms of the desired facility in its delivery within budget and schedule.

Program Management will allow an Owner to have a realistic project budget and master schedule before committing to the design while assisting the Owner in the selection process for the Design / Construction Team and putting these professionals under a contract that is more protective of the best interest of the Owner.  This is a non-biased systematic approach in selecting the right team members for the specific job.

Facility Services Inc. Program Management Approach to your Needs:

The FSI team has combined over 130 years in knowledge resulting in staff of highly experienced Design, Construction, Maintenance, and Building Owner professionals. Our approach is as unique as your markets are diversified. Local relationships are critical in moving into those markets.  This Team approach would promote local level involvement thus strengthens the community involvement when entering into each market.  Facility Services takes your Building Program to a new height of efficiency in both time and money. Knowing your Program and helping coordinate the Design and Construction Team members will greatly affect the relationships of what kind of pricing you get on “bid day” and how your schedule will run from pre-design thru occupancy.

There is no project that is too small or too big.  FSI has offices in Brentwood TN, Chattanooga TN, Dallas TX, and Washington D.C.  Those offices currently work on projects ranging from $200,000 to $2.6 billion from Washington D.C. to San Diego, California.  We are a company made of Construction Managers, HVAC Control Specialist, Electrical and Mechanical Engineers.  Our specialties are the Health Care, Hospitality, and Educational markets.

To address the requirements of Program Management, Facility Services will provide the following, which are tailored to meet each owner’s individual needs…

1. Research and budgeting of any proposed Facilities

• Visit proposed Facility and meet with Facility Personnel
• Review site restrictions as it may affect budget and schedule
• Maximize front end planning to reduce problems during execution
• Optimum use of available funds
• Provide specialized services as the owners agent
• Supplement / support the owners existing staff
• Provide a range of services, from  early feasibility studies to post-construction facilities management

2. Pre-Construction

• Provide a single point of management for the entire design and construction process
• Establish and Manage Cost and Time Parameters
• Design coordination
• Permit expediting
• Optimum flexibility in contracting and procurement
• Prepare bid packages and review proposals
• Provide Value Engineering input and cost analysis
• Drafting the contracts between Owner and local Contractors

3. Construction

• Optimum use of design and construction firms’ skills and talents
• Provide periodic reports reviewing the status of each project
• Review Design and Contractor billings every month
• Coordinate the Owner Furnished Equipment (OFE) process

4. Post – Construction

• Procuring the As-Built Drawings and converting to a digital file for Owner files
• Ensuring all Owner, Design Team, and FSI punch list items are complete before retainage check is released to Contractor Team
• Commissioning project to ensure Owner receives what was designed and paid for (See separate FSI literature concerning Commissioning Agent and Energy Consultant Services)

Thanks for your Time and we look forward to working with you in the future!  Please feel free to contact us for further information and pricing.
Contact Jeff Penix, Vice President of Operations, Facility Services Incorporated