Facility Services Management, Inc. (FSI) is a woman-owned business with over 30 active contracts across the continental United States and Alaska. We perform total base operations and maintenance on military bases and in hospitals, research facilities, and specialty buildings. We also provide records management services and minor construction and restoration. Our primary focus has always been to provide excellent customer service and quality craftsmanship to the United States Department of Defense and other federal agencies.
We strive every day, on every one of our contracts, to always do the right thing. We work hard to understand our customers' needs and how we can best serve those needs under each specific contract. We feel our performance on past and present contracts exemplifies our efforts toward our objectives. We constantly improve ourselves and our work, while keeping our customers' needs at the forefront of our efforts.
FSI is an International Standards Organization (ISO) 9001:2015 certified company and we incorporate the principles of ISO Quality Management at all of our job sites. We offer a strong knowledge base of hands-on lessons learned and best practices easily accessible through our management system.
Our commitment to providing the best services possible, while delivering them in an open and collaborative way, encourages partnerships between our customers and employees. This has earned FSI accolades from our customers, including the Department of Defense, U.S. Army, U.S. Air Force, U.S. Navy, U.S. Coast Guard, the General Services Administration, National Archives and Records Administration, and the Department of Homeland Security.
From our first contract in 1994, FSI has been committed to honesty and fairness with our customers and employees. Our goal of providing excellent performance and customer service was, and still is, our driving force. This commitment has fueled our growth and expanded our experience and capabilities. FSI is headquartered in Clarksville, Tennessee – just outside of Fort Campbell and the 101st Airborne Division.
With 26 years of experience providing total base operations support services, complete facilities operations services, hospital maintenance, repair, and minor construction to the Department of Defense (DoD) and many other governmental agencies across the United States, FSI has the knowledge and capacity to handle any need or problem that may arise.
In 2018, after several years of performing fire protection and inspection services on BOS and hospital maintenance contracts, FSI formed a separate division to focus on these specialized services for both private companies and public agencies.